How to Get More Leads for Your Plumbing Business    

Leads are the lifeblood of your plumbing business. 

Every plumber knows the frustration of slow days and the worry that comes with them. But with a consistent flow of customers reaching out for your services, you can keep your schedule packed and your team busy. 

This article is your guide to making that happen by getting more leads for your plumbing business. 

We’ll discuss everything from the essentials of optimizing your website and creating valuable content to mastering local search ads, social media, and email campaigns.  

We’ll also dive into the benefits of networking, the best ways to entice new customers with special offers, the importance of customer reviews, and more. 

Ready to attract and convert more customers? Let’s get started. 

RELATED ARTICLE: How to Grow & Run a Successful Plumbing Business 

Optimizing Your Plumbing Website for Lead Generation 

Your website is like the front door to your company. It’s often the first thing a potential customer sees.  

So, it’s important to make a strong first impression. 

Making Your Website User-Friendly 

Your website should look professional. But that’s just the beginning. 

Your website must also work well and be easy for visitors to use. The navigation should be logical so they can find the information they need. 

A quick loading time is also essential—if a mobile site takes over 3 seconds to load, 53% of people will leave. 

Finally, your website should be optimized for conversions. 

In other words, it should guide your visitors to take a desired action, like calling your business, filling out a form, or checking out your services. 

You can do this by using explicit, relevant, and engaging calls-to-action. Visual elements like buttons or accent colors can help, too. 

What About SEO? 

SEO stands for search engine optimization. It’s a way to make your website rank high on search engines like Google for relevant keywords. 

When someone searches for a plumber online, you want your business to be at or near the top of results. SEO helps you do that. 

It involves using the right keywords, adding valuable information, making your site fast, and ensuring it looks good on all devices, among other things. 

Content Marketing Strategies for Plumbing Services 

Content marketing is when you create and share useful content. 

The goal is to help your audience—not just sell to them. This can make more people aware of your brand. It can also make them trust you more. 

How Content Marketing Works 

The foundation of content marketing is creating content that is valuable, informative, and interesting to your audience. This could be tips on fixing small leaks or how to choose the right plumbing fixtures, for example. 

When you share this content, it helps you achieve the following: 

• Increased brand awareness: More people learn about your business. 
• Audience trust: People see you as an expert. This builds trust. 
• More website traffic: Good content improves your site’s SEO. This means more people can find your site when they search for plumbing services. 
• Higher conversion rates: With trust and more visibility, more visitors are likely to convert. 

Use Local SEO and Online Listings 

Local SEO makes your business show up in local search results on Google and other search engines. 

When someone looks up “plumber near me” or “plumber [your city],” you want your business to appear. That’s what local SEO does. 

And, when your business shows up in local searches with good reviews and accurate information, more people are likely to call you for their plumbing needs. 

This is a powerful way to get more leads for your plumbing business. 

FROM ONE OF OUR PARTNERS: Plumbing Marketing Leads: How To Generate More Plumbing Leads With Marketing 

Optimize Your Google My Business Listing 

Having a Google Business page is essential in today’s market. This is your business’s profile on Google and Google Maps. 

Ensure your listing has the correct business name, address, and phone number. Add photos of your work and your team. 

Keep your information up to date. This helps Google trust your business, which can help you show up higher in search results. 

Get Positive Reviews 

Reviews and testimonials also help your business show up in local search results. 

So, encourage your happy customers to leave reviews on Google, Yelp, and HomeAdvisor. 

Respond to reviews—even the not-so-good ones—in a professional way. This shows you care about your customers. 

Local Content and Links 

Create content that talks about local issues related to plumbing. This could be about water quality in your area or local plumbing regulations. 

Also, try to get links from local businesses or newspapers. 

This is a vote of confidence and shows Google that you’re an authority and key part of your local community. 

Use Social Media to Boost Plumbing Lead Generation 

Social media lets you connect with people in ways you never could before. 

You can join local groups on platforms like Facebook or Nextdoor. Share videos about plumbing maintenance or water-saving advice on YouTube. Or post before-and-after pictures on Instagram. 

Encourage Customer Referrals 

Happy customers are your best advertisers—especially on social media. 

Ask them to share their experience on their social profiles. They can tag your business. This is a personal recommendation to all their friends and followers. 

Tips for Using Social Media Effectively 

Here are some tips to supercharge your social media efforts: 

• Set clear goals. Know what you want to achieve. More website visits? More phone calls? Keep your goals in mind. 
• Know your audience. Who are your customers? What do they like? Use this to decide what to post and where. 
• Check out the competition. See what other plumbing businesses are doing on social media. Learn from what works for them. 
• Create great content. Your posts should be interesting and useful. High-quality photos, helpful tips, and engaging stories are popular types of content. 
• Track your results. Use social media analytics tools to see how your posts are doing. Learn and adjust your strategy as needed. 

Create Email Marketing Campaigns 

Email marketing is a way to talk directly to your customers and people who might want your services. 

Good email marketing should feel like a two-way conversation. 

It’s not about sending ads. It’s about getting to know your customers, answering their questions, and sharing news they care about. 

How to Use Email Marketing for Your Plumbing Business 

Not sure what to send your mailing list? Here are some ideas: 

• Welcome new subscribers: Send a friendly email when someone signs up for your list. Tell them what to expect from your services. 
• Regular newsletters: Share updates about your plumbing business. These could be tips for keeping pipes from freezing in the winter or reminders to check sump pumps before the rainy season. Newsletters keep your business top-of-mind, which is a great way to keep leads engaged. 
• Special offers: Everyone loves a good deal. Email your customers with special promotions. Maybe offer a discount for first-time services or a free inspection for loyal customers. Personalize these offers to make your customers feel special. 
• Brand updates: Keep your customers informed about what’s new with your business. If you’re offering a new service or have new hours, email is a great way to spread the word. 
• Reminders: Did someone visit your website and look at a service but not book it? Send a gentle reminder. These little nudges can turn browsers into buyers. 

RELATED ARTICLE: Plumbing Advertising Ideas to Create More Profit 

Cultivate Networking and Partnership Opportunities 

Networking and building partnerships are great ways to get more leads for your plumbing business. Here’s why: 

• Get more referrals. When other businesses know and trust you, they’re more likely to send customers your way. 
• Expand your customer base. Networking can introduce your business to a wider group of people, helping you find new customers. 
• Learn from others. Meeting other professionals can give you new ideas and advice to help your business grow. 

How to Network Effectively 

Here are some tips to help you get started with networking in the plumbing community: 

• Attend trade shows. Trade shows are events where professionals, vendors, and teachers in the plumbing industry come together. It’s an excellent place to learn new things and meet people who can help your business. 
• Exchange business cards. Don’t forget to carry and hand out your business cards. They’re a simple way to make sure people remember you and your business after you meet. 
• Share your business story: People remember stories. When you meet someone, tell them about your business and what makes it special. This can leave a lasting impression. 
• Join online networks: If you can’t go to an event, you can still network online. Join social networks related to your industry. Share your story and connect with people looking for your services. 

Offer Special Promotions and Incentives to New Plumbing Leads 

Special promotions, offers, discounts, and rewards can attract new leads to your business. They can also help you retain existing customers. 

Here are a few promotional strategies you can try: 

Running Special Offers 

Think about giving a discount for first-time customers. For example, you could offer 10% off their first service call. 

Seasonal offers are also a great way to attract new leads and encourage loyalty. You might offer a winter readiness check-up at a reduced price to prepare homes for cold weather. 

Or, create package deals, like a drain cleaning service bundled with a water heater inspection at a lower price than if the services were purchased separately. 

Discounts for Repeat Customers 

Reward people who keep coming back. You could give them a special price on regular maintenance checks. 

This shows you appreciate their loyalty and encourages them to stick with your services. 

Referral Programs 

Create a program that gives a benefit to customers who refer their friends or family to your business. 

Say a customer’s referral leads to a new job. You could give them a discount on their next service. This turns your happy customers into people who help promote your business. 

Use Plumbing Customer Reviews and Testimonials 

Did you know that 98% of people read online reviews for local businesses? 

Think about it. Anyone can say they’re the most skilled plumber in their area on their website or social media profiles. But if reviews and testimonials say otherwise, no one will believe them. 

Reviews show that you’re trustworthy and verify that you do great work. 

Getting More Positive Reviews 

Writing and publishing reviews takes time. But many happy customers are willing to put in the effort for businesses that deliver exceptional service. 

If you want more positive reviews, try these tactics: 

• After you finish a job and the customer is happy, ask them to leave a review. Most people are happy to do this if they’re satisfied with the work. 
• Send them a link to your Google Business profile or wherever you want them to leave a review. The simpler it is, the more likely they’ll do it. 
• Say thank you to good reviews and respond professionally to any negative ones. This shows you care about your customers’ experiences. 

Showcasing Your Best Work 

Get the most out of your positive reviews. 

Share feedback, testimonials, and before-and-after pictures on your website and social media. This shows off your skills and builds trust. 

Leverage Lead Generation Providers for Plumbing Contractors 

Lead generation companies can help you find more customers. 

Providers like EverConnect and Angi use websites and ads to find people who need a plumber. Then, they give you the chance to connect with these potential customers. 

Pros of Using Lead-Gen Companies 

Here are some of the benefits: 

• More leads: These companies connect you with more people who need a plumber. 
• Save time: Spend less time looking for customers and more time delivering great services. 
• Targeted leads: These companies match you with leads that fit your services and location. This means they are more likely to convert into loyal customers. 

FROM ONE OF OUR PARTNERS: The 8 Best Lead Generation Companies for Contractors 

Cons of Purchasing Leads 

There are some drawbacks to using lead gen companies, too: 

• Cost: You have to pay for all leads, even if they don’t turn into customers. 
• Competition: Sometimes, other plumbers get the same leads. You have to act fast and stand out. 
• Quality of leads: Not all leads are good. Some might not be ready to hire a plumber right away. 

How to Start Getting More Plumbing Leads Right Now 

Here are some quick and effective steps you can take to start getting more leads for your plumbing business: 

• Ask for reviews. Write a simple email to customers you’ve worked with recently. Kindly ask them to leave a review of your services online. 
• Check your website speed. Use tools like GT Metrix or PageSpeed Insights to see how fast your website loads. A faster website can help keep visitors from leaving before they call you. 
• Register for local trade events. Sign up for trade shows or local business events. This is a great way to meet potential customers and other businesses that might refer people to you. 
• Schedule social media posts: Plan and post content on your social media profiles. Share tips, photos of your work, and special offers to engage with your community and attract new leads.